5th International Conference for Business Travel and Meeting Industry

Conference Programme ^{(subject to modifications)}

10.00 – 10.30 Arrival and visitor registration (Registration Hall of Pavilion 1)

10.30 – 11.00 Welcome coffee (VIP Lounge at Management Office, Hall 3)

10.00 – 11.10 Official Opening of the Conference: Chairman’s Welcome and Opening Remarks
Yuri Sarapkin, Executive Director, Business Travel Agencies Association of the Russian Federation, MPI Member

11.10 – 11.45 Impact of the global recession on international meetings
Steen Jakobsen, Convention Director, Wonderful Copenhagen Convention Bureau; Member of the Board of ICCA, Member of MPI, DMAI

11.55 – 12.20 Russian business travel: Current situation and trends
Yuri Sarapkin, Executive Director BTAA, MPI Member

12.20 – 12.45 Networking Break

12.45 – 13.20 Topical problem in the field of MICE: How you can advance your meetings and successfully promote your business during the economic decline
Joyce Dogniez, Director of Global Training Practice, Meeting Professionals Internationl (MPI)

13.20– 14.20 New business strategies in the time of economic challenges. Best practices of the leading players in the Russian business travel industry:

• Electronic commerce in business travel
  Elena Zimina, Director of Electronic Commerce, UniFest Travel
• Saving of Business Travel Budget
  Marina Dobrianskaya, Managing Director, Evrokontakt Plus Lufthansa City Center
• How to gain loyalty of clients during the time of crisis
  Oleg Shabutsky, General Director, Demlink
• Selection of qualified staff: BTAA project - QPeople
  Yuliya Kutina, Projects Director, Zelenski Corporate Travel Solutions

14.20 – 14.55 How to compete effectively, internationally
John Hooker, Managing Partner, AddingValue Consulting (United Kingdom)

14.55 – 15.45 Networking Lunch Break (VIP Lounge at Management Office, Hall 3)

15.45 – 16.20 Hotel business: The key to success in the situation of financial instability
Irina Kulagina, Interstate Management Services Inc., Vice-President Sales & Marketing and Business Develpoment

16.20 – 16.40 e-Commerce in travel distribution – global experience & trends
Guillaume Kozinski, e-Commerce Business Solutions Manager, CESE, Amadeus IT Group

16.40 – 17.00 Presentation of a Conference Partner
Nahid N.A. Hanna, Director of Tourist office of the Embassy of the Arab Republic of Egypt in Moscow

17.00 – 18.00 Round-table session – How the situation of the world market affects the work of your company
Discussion on topical branch issues

18.00 Question and answer session.
Chairman’s closing remarks. End of the Conference.

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